Frequently asked questions

IF YOUR QUESTION IS NOT ANSWERED HERE PLEASE CONTACT US

WHAT THINGS SHOULD I CONSIDER BEFORE PURCHASING A SPA?

At Spa-Rite Spas we stock a range of spa brands, sizes and layouts. It is important to think when considering your purchase of a spa what is important to you. At Spa-Rite we break this down into a number of categories. Size and criteria are the upmost important. Do not buy a spa that doesn’t fit the space and don’t buy a spa that is bigger than what you need. Remember the larger the spa, the higher the running cost.

Other questions you should think about are:

Why would you like a spa? For relaxation and hydrotherapy, for entertaining or for a combination of the two?

Are running costs important? Our Coast range are fully insulated, meaning you have the lowest running cost available. Whilst our Oasis range can have up to 8 levels of insulation (available in selected models) which trap in hot air, reducing your spas running cost.

How much power do you have available at your fuse box?

Do you require a hardwired spa or a plug in spa? – Remember a 15amp spa still requires a qualified electrician. If considering buying a load shed spa, remember that only the blower, heater or jets can work only one at a time. In other words when the pump for the jets is on full power the heater will automatically turn off.

At Spa-Rite choosing what spa best suits you is made easier. Due to our Try Before you Buy Program, simply just book an appointment and try out our spas, to assist you with what spa most suits your needs.

DO I NEED TO INSTALL ANY PLUMBING WITH A PORTABLE SPA?

Plumbers are only needed if you are planning to run an external heating source. All of our portable spas already have the plumbing connections underneath the cabinet.

However if you buy a Heat Pump you will need both a qualified electrician and plumber to install your Heat Pump.

HOW MUCH MONEY WILL A HEAT PUMP SAVE ME?

At Spa-Rite we have conducted testing on an Oasis Brand 5,500 litre swim spa in Melbourne during winter.

With the Energy Smart Plus insulation system fitted (which locks heat into the swim spa cabinet), the weekly costs to heat this amount of water to 32 degrees averaged only $9.87 per week. This would save you over 75% of the cost of heating a similar swim spa with normal insulation and an electric heater element.

HOW OFTEN DO I NEED TO CLEAN THE WATER?

It is important to dose your spa as per your chemical instructions to maintain healthy and balanced water. At Spa-Rite we guarantee to help you with all your chemical questions and advise you on what chemical system best suits your needs. Dosing your spa is quick with both of our recommended chemical systems: The Crystal Waters Chlorine Free Chemical System and the Nature 2 Chemical System.

HOW OFTEN DO I HAVE TO CLEAN MY FILTERS AND HOW DO I CLEAN THEM?

It is extremely important to clean your filters at minimum, once every 10 person hours that you spend in your spa. This meaning that if you and a friend are in your spa for 5 hours each, the spa has had 10 hours of use, and your filters need cleaning.

It is also important to remember that if you drink alcohol in your spa you will need to clean your filters every 5 person hours. This being as when you drink alcohol you perspire more.

Cleaning filters can be done two different ways, via Soaking Concentrated Filter Clean or Instant Filter Klenz.

Please click here to learn how to clean your filters using Instant Filter Klenz.

To use Concentrated Filter Clean simply just turn the power off your spa, take out filters and rinse off with hose (do not use a high pressure hose as this can damage your filter). Then simply place filters in a bucket, and fill with water until filters are covered. Pour 1 capful of Concentrated Filter Clean into water and leave to soak for 3 days. After 3 days take filters out of bucket, rinse with hose, replace filters into spa and turn on spa power. Remember, you can not use your spa without filters.

Remember, the more you clean your filters, the longer they will last.

HOW OFTEN DO I NEED TO CLEAN MY SPA?

Portable spas should be drained at minimum once every 12 months. With any chemical system it is important to remember to run a pipe cleaner throughout your spa before draining. Pipe Klenz is a product that is easy to use whilst it illuminates the body fats from the pipes in your spa. Simply just add the required amount of Pipe Klenz to your spa, remove your filters and turn your jets on. Leave the spa running for 2 hours and all of the body fats will turn to soap. After 2 hours completely drain your spa and wipe clean. Make sure your spa is empty from water before filling it.

WHAT SURFACE DOES THE SPA HAVE TO SIT ON?

All spas need to be supported by a hard level solid surface. This could be of concrete, paving, or a fully supported deck. It is important to have your spa sitting on one of these solid level surfaces as your spa may otherwise shift, giving you problems with your spa later down the track.

DOES MY SPA NEED TO BE WIRED TO THE HOUSE

Yes, all Spa-Rite portable spas require a qualified electrician to wire your spa to your house supply.

WHAT EXTRAS DO I NEED FOR MY SPA?

Along with purchasing a spa you will also need: chemicals, a hard level solid surface (such as a fully supported deck, pavers or concrete slab), permit, fencing, delivery and a qualified electrician to wire your spa.